How To Cancel Marriott Reservation? 3 Proven Steps!

Are you in a bind and need to Cancel Marriott Reservation? Whether your plans have changed or you’ve encountered unexpected circumstances, this guide will help you navigate the process smoothly. In this article, we’ll explore Marriott’s cancellation policy, various cancellation methods, and tips for Marriott Bonvoy members and guests. Let’s dive into the world of Marriott reservations and learn how to cancel them hassle-free.

How To Cancel Marriott Reservation?

What Is Marriott’s Cancellation Policy?

Before we delve into the cancellation process, it’s crucial to understand Marriott’s cancellation policy. The specifics may vary depending on the type of reservation you have, so let’s break it down:

  • Standard Reservations: For most standard reservations, you can cancel up to 48 hours before your scheduled arrival date without incurring any charges. However, it’s advisable to double-check the terms of your specific reservation, as some hotels may have slightly different policies.
  • Advance Purchase Reservations: These reservations typically come with a more rigid cancellation policy, where they are non-refundable. It’s essential to review the terms and conditions before booking such reservations.
  • Special Rates and Packages: Some reservations, like special rates or packages, may have their own unique cancellation policies. Always review these terms when booking.

Now that you’re aware of the policies, let’s explore the different methods for canceling your Marriott reservation.

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How To Cancel Marriott Reservation Online?

Cancelling your Marriott reservation online is convenient and can be done from the comfort of your own home. Here’s how:

  1. Visit Marriott’s Official Website: Go to Marriott’s official website ( and log in to your Marriott Bonvoy account. If you don’t have an account, you can sign up for free.
  2. Access Your Reservations: After logging in, access your reservations by clicking on “My Trips” or a similar option. You will find a list of your upcoming reservations.
  3. Select the Reservation: Choose the reservation you wish to cancel.
  4. Cancel the Reservation: Look for the “Cancel Reservation” button and click on it. Follow the on-screen instructions to confirm the cancellation.
  5. Receive Confirmation: After the cancellation is complete, you will receive a confirmation email.

How To Cancel Marriott Reservation Via Marriott Bonvoy Mobile App?

If you prefer the convenience of a mobile app, the Marriott Bonvoy app is an excellent choice for managing your reservations. Here’s how to cancel using the app:

  1. Download the App: If you haven’t already, download the Marriott Bonvoy mobile app from your device’s app store.
  2. Log In: Open the app and log in to your Marriott Bonvoy account.
  3. Access Your Reservations: Locate and tap on the “Reservations” or “My Trips” section to view your upcoming reservations.
  4. Select the Reservation: Choose the reservation you want to cancel.
  5. Cancel the Reservation: Look for the “Cancel Reservation” option and follow the prompts to confirm the cancellation.
  6. Confirmation: You will receive a confirmation of the cancellation via the app and email.

How To Cancel Marriott Reservation Over The Phone?

If you prefer to speak with a Marriott representative directly, you can cancel your reservation over the phone. Here’s what you need to do:

  1. Find the Contact Number: Visit the Marriott website and find the contact number for reservations. It’s typically listed in the “Contact Us” section.
  2. Call Marriott: Dial the provided number, and you’ll be connected to a Marriott representative.
  3. Provide Reservation Details: When prompted, provide the necessary information, such as your reservation number and personal details.
  4. Request Cancellation: Inform the representative that you wish to cancel your reservation.
  5. Confirmation: The representative will confirm the cancellation and provide you with a cancellation number.

How To Make Changes To Your Marriott Reservation?

If you don’t need to cancel your reservation but want to make changes, Marriott allows for modifications in many cases. Here’s how to do it:

  1. Online: You can make changes to your reservation online through the Marriott website or mobile app. Follow the same steps as cancellation, but instead, select the option to modify your reservation.
  2. Over the Phone: If you prefer assistance from a Marriott representative, call the reservation contact number and request changes to your booking.
  3. At the Hotel: If you’re already at the hotel and need to make changes to your reservation, approach the front desk for assistance. They will guide you through the process.

For Marriott Members

Are you a Marriott Bonvoy member? If so, you may have additional options and benefits when it comes to canceling or modifying your reservations. Here are a few key points to consider:

  • Elite Status: Depending on your Marriott Bonvoy elite status, you may have access to more flexible cancellation policies and exclusive benefits. Review your status and its associated perks.
  • Points Redemption: If you used Marriott Bonvoy points for your reservation, you might receive a refund of your points upon cancellation, depending on the cancellation policy.
  • Customer Support: Marriott Bonvoy members often have dedicated customer support lines, which can provide assistance with cancellations and modifications.

For Marriott Guests

Even if you’re not a Marriott Bonvoy member, Marriott hotels aim to provide excellent service to all their guests. If you have a reservation, but you’re not part of the loyalty program, here are some general tips:

  • Review the Confirmation: Go through the confirmation email or document you received when booking your reservation. It should outline the cancellation policy for your specific booking.
  • Contact the Hotel Directly: If you have any questions or concerns about canceling or modifying your reservation, don’t hesitate to contact the specific Marriott hotel where you made the reservation. They can provide guidance and assistance.
  • Consider Travel Insurance: If your plans are uncertain, it’s wise to consider travel insurance. Depending on the policy, it may cover cancellation fees in certain situations.

Cancel Marriott Reservation Frequently Asked Questions

Here are some frequently asked questions related to canceling Marriott reservations:

1. Can I cancel a Marriott reservation for free?

  • Many standard reservations can be canceled for free up to 48 hours before the scheduled arrival date. However, policies may vary, so it’s essential to check your specific reservation’s terms.

2. What happens if I cancel an advance purchase reservation?

  • Advance purchase reservations are typically non-refundable. If you cancel, you may not receive a refund, so review the terms before booking.

3. Do Marriott Bonvoy members have any advantages when canceling reservations?

  • Yes, Marriott Bonvoy members with elite status may have access to more flexible cancellation policies and exclusive benefits. Review your status for details.

4. Can I make changes to my Marriott reservation online?

  • Yes, you can make changes to your reservation online through the Marriott website or mobile app. Follow the steps for modifying your reservation.

5. Is travel insurance recommended for Marriott reservations?

  • Travel insurance is a good idea, especially if your plans are uncertain. Depending on the policy, it may cover cancellation fees in certain situations.

Wrapping Up

In this comprehensive guide, we’ve explored the intricacies of canceling Marriott reservations. Whether you prefer the convenience of online cancellations, the Marriott Bonvoy mobile app, or speaking with a representative over the phone, there’s a method to suit your preferences. Remember to review the specific cancellation policy for your reservation, especially if it’s an advance purchase or a special rate. For Marriott Bonvoy members, your elite status may grant you additional flexibility and benefits.

If you ever find yourself needing to cancel a Marriott reservation, use this guide as your trusty companion. We’ve covered everything you need to know to ensure a smooth and hassle-free cancellation process. Safe travels!