How To Cancel Gamestop Pre Order?

Are you eager to learn how to Cancel Gamestop Pre Order? Whether you’ve changed your mind or circumstances have shifted, cancelling a pre-order is a straightforward process. In this guide, we will walk you through GameStop’s pre-order policy and provide step-by-step instructions for cancelling a pre-order online, over the phone, via email, or in person.

How To Cancel Gamestop Pre Order?

What Is GameStop Pre-Order Policy?

Before diving into the cancellation process, let’s briefly go over GameStop’s pre-order policy. Understanding their policy will help you navigate the cancellation process more smoothly.

GameStop typically allows customers to pre-order video games, consoles, and accessories. When you pre-order an item, you reserve it in advance, ensuring that you’ll receive it on or shortly after the release date. To secure a pre-order, you may be required to pay a deposit or provide your credit card information.

It’s important to note that GameStop’s pre-order policy may vary for different products and promotions. Some pre-orders are fully refundable, while others may have non-refundable deposits or fees associated with cancellations. Be sure to check the specific terms and conditions when placing a pre-order.

Now, let’s explore the various methods for cancelling a GameStop pre-order.

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How to Cancel GameStop Pre-Order Online

Cancelling your GameStop pre-order online is a convenient option, especially if you initially placed the order through their website. Follow these steps to cancel your pre-order online:

  1. Visit GameStop’s Website: Go to GameStop’s official website ( and log in to your account.
  2. Access Your Orders: Navigate to your account dashboard and locate the “Orders” or “Order History” section.
  3. Find Your Pre-Order: Look for the pre-order you wish to cancel in the list of your orders.
  4. Initiate Cancellation: Click on the pre-order you want to cancel and follow the on-screen instructions to initiate the cancellation process.
  5. Confirmation: You will receive a confirmation email once your pre-order cancellation is processed. Be sure to keep this email for your records.

How to Cancel GameStop Pre-Order Over the Phone

If you prefer speaking with a GameStop representative to cancel your pre-order, you can do so over the phone. Here’s how:

  1. Find the GameStop Store: Locate the GameStop store where you placed your pre-order. You can use the store locator on GameStop’s website.
  2. Call the Store: Dial the store’s phone number and ask to speak with a representative who can assist with pre-order cancellations.
  3. Provide Information: Be ready to provide your order details, including your name, order number, and the product you want to cancel.
  4. Verification: The representative will verify your information and process the cancellation. They may also provide you with a cancellation confirmation number.

How to Cancel GameStop Pre-Order Via Email

If you prefer written communication, you can cancel your GameStop pre-order via email. Here’s what you should do:

  1. Compose an Email: Open your email client and compose a message addressed to GameStop’s customer support. You can find their email address on their website or in your order confirmation.
  2. Include Order Details: In the email, include your order number, the product you want to cancel, and a brief explanation for the cancellation.
  3. Send the Email: Once you’ve provided all necessary information, send the email. Be sure to keep a copy of the email for your records.
  4. Confirmation: GameStop’s customer support will respond to your email with a cancellation confirmation or further instructions.

How to Cancel GameStop Pre-Order In Person

If you placed your pre-order in a GameStop store and wish to cancel it in person, follow these steps:

  1. Visit the Store: Go to the GameStop store where you made the pre-order.
  2. Speak with a Representative: Approach a store representative and inform them that you’d like to cancel your pre-order.
  3. Provide Order Details: Provide the representative with your order information, such as your name and order number.
  4. Confirmation: The store representative will process the cancellation and provide you with a cancellation receipt or confirmation.

Now that you know how to cancel a GameStop pre-order through various methods, let’s address some frequently asked questions.

Cancel Gamestop Pre Order Frequently Asked Questions

1. Does GameStop Offer Refunds for Pre-Orders?

GameStop’s refund policy for pre-orders varies depending on the product and promotion. Some pre-orders are fully refundable, while others may have non-refundable deposits. It’s essential to review the specific terms and conditions when placing a pre-order.

2. Can I Cancel a GameStop Pre-Order After the Release Date?

Generally, you can still cancel a GameStop pre-order even after the release date, as long as the product is in its original, unopened condition. However, you may be subject to different return policies for opened items.

3. How Long Does It Take to Receive a Refund for a Cancelled Pre-Order?

The time it takes to receive a refund for a cancelled pre-order can vary. Typically, it may take a few business days for the refund to process, but it could take longer depending on your payment method and bank.

4. Can I Transfer Funds from a Cancelled Pre-Order to Another Purchase?

GameStop may offer the option to transfer funds from a cancelled pre-order to another purchase within their store. You can inquire about this possibility when you cancel your pre-order.

5. Do GameStop PowerUp Rewards Members Have Any Special Pre-Order Benefits?

GameStop PowerUp Rewards members may have access to exclusive pre-order bonuses, discounts, or early access to certain titles. Check the GameStop website or your PowerUp Rewards account for details on member benefits.

Wrapping Up

Cancelling a GameStop pre-order is a straightforward process, and you have multiple options to choose from, whether it’s online, over the phone, via email, or in person. Remember to review GameStop’s specific pre-order policies for the product you’re cancelling to understand any potential fees or restrictions.

If you have any further questions or encounter any issues during the cancellation process, don’t hesitate to reach out to GameStop’s customer support for assistance. Now that you’re well-informed on how to cancel a GameStop pre-order, you can confidently manage your pre-orders as needed.