Fashion Nova has become a go-to for many fashion enthusiasts, but what if you’ve placed an order and had a change of heart? Can you cancel a Fashion Nova order before it ships? We’re here to guide you through the process and answer all your questions.

Can You Cancel A Fashion Nova Order Before It Ships?

Yes, you can cancel your Fashion Nova order before it ships. However, it’s essential to act swiftly. Fashion Nova processes orders quickly, so the window for cancellation is relatively small. Once the order is shipped, you’ll need to follow the return process.

Can also check: How To Cancel Macy’s Order? 5 Steps For Easy Cancellation!

How To Cancel A Fashion Nova Order?

1. Access Your Account: Log in to your Fashion Nova account.
2. Locate Your Order History: Navigate to your order history. Look for the specific order you wish to cancel.
3. Contact Customer Service: Reach out to Fashion Nova’s customer service as soon as possible. You can contact them via phone or email.
4. Provide Order Details: Be ready to provide your order number and any other necessary details to expedite the cancellation process.
5. Follow Customer Service Instructions: Fashion Nova’s customer service will guide you on the cancellation process. They may need you to confirm your intent to cancel.
6. Check for Confirmation: After cancellation, ensure you receive confirmation of the cancellation via email or another appropriate means.

How To Return A Fashion Nova Order?

Fashion Nova allows returns within 30 days of the delivery date. Here’s how you can initiate a return:

1. Initiate Return Online: Log in to your Fashion Nova account and go to the ‘Return Portal’ on their website.
2. Provide Order Information: Enter the required order information and follow the prompts to initiate the return.
3. Prepare the Package: Pack the items securely, ensuring all tags are intact.
4. Attach the Label: Print and attach the provided shipping label to the package.
5. Drop off the Package: Take the package to your chosen shipping carrier and send it back.
6. Wait for Processing: Once Fashion Nova receives your return, they will process it, and you’ll be notified accordingly.

How Do Refunds Work On Fashion Nova?

Fashion Nova processes refunds within 5-7 business days after receiving your return. The refund is issued to your original payment method. Note that shipping fees are non-refundable. It’s important to keep track of your return’s progress via the provided tracking number.

Cancel A Fashion Nova Order Frequently Asked Questions

Q1: Can I cancel my Fashion Nova order after it’s shipped?

A1: Unfortunately, once your order is shipped, it cannot be cancelled. You will need to initiate a return after receiving the order.

Q2: Are there any items that cannot be returned to Fashion Nova?

A2: Yes, certain items like bodysuits, swimwear, lingerie, and accessories are not eligible for returns due to hygiene and safety reasons.

Q3: How long does it take to process a Fashion Nova return?

A3: Fashion Nova typically processes returns within 5-7 business days after receiving the returned items.

Q4: Can I exchange an item on Fashion Nova instead of returning it?

A4: Fashion Nova does not offer direct exchanges. If you want a different item, you’ll need to return the original item and place a new order.

Wrapping Up

Canceling or returning a Fashion Nova order is a straightforward process if you act promptly. Always ensure to check the company’s return policy and act within the stipulated time frames. If you have any concerns, Fashion Nova’s customer service is there to assist you. Stay updated with Fashion Nova’s policies to ensure a smooth shopping experience.